HCA, DSHS, and the Washington Healthplanfinder will never ask for money to enroll or re-enroll in Apple Health coverage. I received a text message saying I had to pay over the phone to keep my coverage. Reply to the text with “STOP” to no longer get text messages. If you opted in to getting text messages from your managed care plan, they may also send you a text message. The managed care plans are:Ĭurrently, we are only sending text messages when someone in the household has not submitted a required renewal or eligibility review. You have Apple Health if you have an active ProviderOne services card or are assigned to a managed care plan. You do not have to take any action and can reply “STOP” to not get further texts. If you do not have Apple Health or Classic Medicaid, we likely have an outdated or incorrect phone number for someone who does. What if I don’t have Apple Health or Classic Medicaid coverage? What number is the text message coming from? If you recently got this phone number and are not an Apple Health or Medicaid client, you may ignore the text and opt-out. We need you or your AREP to complete your renewal to stay insured. Our records show you or your authorized representative (AREP) gave us your phone number. Frequently asked questions Why am I getting this text message? There are several options to apply for coverage:
Visit to renew before the end of the month." How do I apply for Classic Medicaid or Medicare? "Act now to apply for Medicaid or Medicare Savings Programs. For help or to view T&Cs, visit hca.wa.gov/help" Message #2 "Apple Health (Medicaid): Message frequency varies. This happens when a client turns age 65 or becomes eligible for Medicare. If you are transitioning to Classic Medicaid or Medicare Text messagesĬlients transitioning to Classic Medicaid or Medicare coverage may have received the following text messages if it’s time to transition their coverage and apply with DSHS.
Visit to renew before the end of the month." How do I complete my eligibility review? "It’s time to complete DSHS eligibility reviews to stay insured. For help or to view T&Cs, visit hca.wa.gov/texts" Message #2 Text messagesĬlassic Medicaid clients getting coverage through DSHS may have received the following text messages if it’s time to renew their coverage. DSHS manages Medicaid, also called Classic Medicaid, for people who are over age 65, on Medicare, or with a disability or blindness. HCA is Washington State’s Medicaid agency, and we are sending the text on behalf of DSHS. In need of long-term services or supports.
If you have Classic MedicaidĬlassic Medicaid coverage includes individuals who are: In-person: Local resources who, at no additional cost, can help clients apply for health coverage.Paper: Submit an Application for health care coverage (18-001P).Phone: Call the Washington Healthplanfinder Customer Support Center at 1-85.
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